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Tag Archives: netvibes

NetVibes case study : useless user forums

Posted on October 18, 2011 by Kathy Gill

You’re signed in to your account at XYZ.com and need help. What do you do? You might check out the FAQs or you might click the “Help” button. In the case of NetVibes, if you click “Help” you’ll find yourself at Forums. And even if you are logged in to your account (you probably would […]

Posted in Design   •   Tagged corporate sites, forums, netvibes   •   Leave a comment

About me

I live and breathe user experience.

Whether we’re talking about a public-facing website, an intranet site, a web application, or the narrative and images that accompany these digital environments, the key to their success is a focus on the user. This is the philosophy that guides my work.

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