404 errors should not be a redesign artifact

Kathy Gill/ October 21, 2015/ Design/ 0 comments

When you’re outlining your roadmap to your next website redesign — or simply shuffling or renaming a few directories on your website — have a plan for setting up redirect links before you even starting writing code.

User task analysis: register to vote

Kathy Gill/ May 18, 2015/ Design/ 0 comments

The Washington Secretary of State has an application called MyVote which is a portal for registered voters to update address, find elected officials, and so forth. Scenario: You’ve just moved to Washington and want to register to vote. You’ve been given the MyVote link as your starting place to register to vote. You’ve not decided if you want to register

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