Mastering Usability

South Puget Sound Community College // October 12-13, 14-15
Companion class: Mastering Usability Testing

Files

DropBox files // Timer

Examples

• California Legislative Info
  • Old Site
  • New Site
• Don Norman (TEDTalk)
  • “Design and emotion“
  • “Design emotion“
  • Alice Isen experiment w/string (pdf)
• OlympiaWA.gov
  • Tumwater (www.ci.tumwater.wa.us/home)
• Seattle.gov
  • Task possibilities (using Google): one // two // three
  • Versus State of Washington v WorkForce v USAjobs.gov
• Slideshare.net
• State L&I sites
  • Minnesota
  • Oregon
  • Pennsylvania
• Utah.gov
  • Business Services
  • Search – is just in page (needs “Search this page” to show in search box)
• Wa Secretary of State

Accessibility

• Making PDFs accessible
• Section 508
• WebAIM
• Web accessibility evaluation tools (W3C)
• Web Content Accessibility Guidelines

Design

• Eye Movement
• Guides on how to approach web projects and commissioning web communication services.
  • Website design brief
  • Website redesign brief
• Legislative web sites, best & worst
• Magic escalator of acquired knowledge
• Page title tag best practices for Google (2015)
• Should I use a carousel?
• Understanding Jakob Nielsen’s 10 Usability Heuristics (Slideshare)
  • Jakob’s 10 Heuristics (1995)
• Web design resources (links)

Federal/Mobile

• GSA approves Yelp (August 2015)
• GSA list of approved apps
• Top 10 federal web sites
• Usability.gov – Accessibility

Tools

• CrazyEgg
• Google Analytics