IxD, session 2
Prep for tonight
Read and comment on two classmate posts from Monday night.
Reading Ch 1-4, Garret.
Reading prompt: What in the reading challenged your assumptions about interaction design and why? Post to class WP site before 5 pm on Wednesday.
Research post: find four interaction designer portfolio websites that demonstrate the type of work you’re interested in; explain what it is about the site that you like, what you might change, and why. Post to class WP site before 5 pm on Wednesday.
- Today’s design/interaction news: Facebook instant stories
- Resume Monday night discussion on experiences. (Summary/Jakob’s heuristics.)
- Discuss reading
- Posts: Andrew / Jackson / Katie (auburn) / Katie (brunette) / Nicole
- Discuss portfolio site exercise
- Discuss projects
- Examples (download zipped file tonight – temporary link)
Understanding Users // personas, scenarios, storyboarding
- King County redesign personas (pdf)
- Perfecting your personas (2001)
- Getting from research to personas (2002)
- The origin of personas (2011)
- Why personas get a bad rap (2015)
- Because Personas (2015)
- Personas – Interaction Design Foundation
- Garrett’s five planes of user experience
— UX Links (@uxlinks) May 9, 2015
- Interaction design is more than graphics: content (words) matter
- 9 hidden user experience and interaction design gems on AirBnB
- 10 elements for effective UX
Lab – Screen capture software
Lab – WordPress
- Editing profile for signatures
- The “more” tag
Lab – In-class assignment (first journal post)
Discuss the journal assignment.
Journal posts are also due by 5 pm (unless they are an in-class assignment, and then they are due by the end of class). The rationale: in order to create effective interactive projects, you need to practice the art of observation and analysis. To help you hone this skill, each week you will be asked to make at least one journal entry (for a total of five entries). Some weeks there may be explicit assignments; for example, there are two this week. Other weeks you will be observing yourself or as others interact with their environment; emphasis should be on computing systems, broadly defined.
This assignment is to be done in-class. I’m allocating an hour.
- Find the flight number and times for a flight closest to 9am on your birthday from Seattle (SEA) to Dallas (DFW) and
- Find the price of a one-way economy ticket
Execute this exercise using the American Airlines web site. Record the time it takes to find the least expensive economy ticket price for an available flight. Record the number of forward-and-backward “clicks” you must make within the web site.
Given that you are a “price-shopper” — also use Southwest and Orbitz to find the least expensive airline ticket for this trip. Record the time it takes to find the least expensive economy ticket price for an available flight. Record the number of forward-and-backward “clicks” you must make within the web site. Take screen captures if you want to refresh your memory or make a specific (or visual) point.
Which experience was the easiest? Why? Be sure to also record the device/browser used!
Post to class WP site before leaving tonight (category, journal).
For next week (Monday)
Session 3, M
Read Cooper (3rd edition), Ch 1, Ch 3, Ch 5, Ch 6.
Read Information Architecture (UsabilityFirst) and How Information Architecture Works (HowStuffWorks)
Reading prompt: How is persona development different from traditional market research/profiles? How might personas help you with your project? Post to class WP site before 5 pm on Monday.
Design post: Observe yourself interacting with a man-made object, preferably something computerized (does not have to be a computer, per se). What was the object? What were you trying to accomplish (goal)? What did you do? What happened? How did you feel about the interaction? Post to class WP site before 5 pm on Monday.
In-class assignment (second journal post):
- You will observe yourself interacting with a web site (I will pick it) and focus on your perceptions (what actions you think are possible, what you expect to happen if you execute a specific action) and then the reality (what happens? was your perception “accurate”?).
- Try to identify the goals and tasks involved in that scenario. Example : goal – stay informed about current events; task – read The Financial Times online version to get a foreign viewpoint on American politics; sub-task – read specific article; sub-task2 – share article on Facebook.