It seems like everyone in the organization believes they know what makes a website “work” despite having no design training. Managers insist that “their” pages look or act in ways directly contrary to the rest of the website. Or the web. What are the unique characteristics of the web that make managing design a challenge? […]
Lecture for class(es). See presentation on Slideshare. Migrated to parent blog, WiredPen.
Presentation at Civil Discourse to Resolve Governmental Crises [slideshare]